Free Essays on Hip Hop Story

HIP HOP HISTORY Music is the most powerful vehicle of human expression. As the embodiment of love, disapproval, happiness, experience – life, music speaks to us, because it comes from us. Each people, in each paradine of the human experience instinctively and systematically change the music of the past to represent the realities of the present. In this century, black music, more specifically Hip Hop/Soul music, has been that music that has brought to plain view that which evidences our humanity – hope, hurt, joy and passion – in such a way that the world has no other choice than to feel its power and marvel in its brilliance. When one discusses the relationship between Soul music and the civil rights movement, it becomes a dialogue very akin to that of the chicken and the egg. The period of â€Å"Classic Soul† is that period primarily, but not exclusively referenced as the 1950’s, 60’s and 70’s (Stephenson 186). This is the time frame of the American Civil Rights Movement, and the impact of the massive changes going on, are reflected in the music and the culture. So one would be correct in both assuming that the Civil Rights Movement gave rise to Soul music, as much Soul music contributed to the success of the campaign for civil rights. Soul music during its heyday, did more than simply entertain. For a race of people it served as a source of motivation, strength and education, for a people immersed in turmoil and tragedy. The institution of segregation had effectively inhibited the general populace’s awareness of the great achievements and contributions made by African-Americans throughout the history of the United States (Franklin 429). Inasmuch, Soul music sought to bring that undersight to light. Soul songs like Donny Hathaway’s â€Å"To Be Young, Gifted and Black,† was revolutionary, in that they sought to instill pride of one’s history, but at the same time motivate a new generation to reach new heights. As Hatha... Free Essays on Hip Hop Story Free Essays on Hip Hop Story HIP HOP HISTORY Music is the most powerful vehicle of human expression. As the embodiment of love, disapproval, happiness, experience – life, music speaks to us, because it comes from us. Each people, in each paradine of the human experience instinctively and systematically change the music of the past to represent the realities of the present. In this century, black music, more specifically Hip Hop/Soul music, has been that music that has brought to plain view that which evidences our humanity – hope, hurt, joy and passion – in such a way that the world has no other choice than to feel its power and marvel in its brilliance. When one discusses the relationship between Soul music and the civil rights movement, it becomes a dialogue very akin to that of the chicken and the egg. The period of â€Å"Classic Soul† is that period primarily, but not exclusively referenced as the 1950’s, 60’s and 70’s (Stephenson 186). This is the time frame of the American Civil Rights Movement, and the impact of the massive changes going on, are reflected in the music and the culture. So one would be correct in both assuming that the Civil Rights Movement gave rise to Soul music, as much Soul music contributed to the success of the campaign for civil rights. Soul music during its heyday, did more than simply entertain. For a race of people it served as a source of motivation, strength and education, for a people immersed in turmoil and tragedy. The institution of segregation had effectively inhibited the general populace’s awareness of the great achievements and contributions made by African-Americans throughout the history of the United States (Franklin 429). Inasmuch, Soul music sought to bring that undersight to light. Soul songs like Donny Hathaway’s â€Å"To Be Young, Gifted and Black,† was revolutionary, in that they sought to instill pride of one’s history, but at the same time motivate a new generation to reach new heights. As Hatha...

The folly of Human Beings is a Constant Source of Amusement to Him Explore Betjeman(TM)s Presentation of the Foolishness of Human Behaviour by Examining at Least Two Poems by Him, One of Which Should be Executive Essays

The folly of Human Beings is a Constant Source of Amusement to Him Explore Betjeman(TM)s Presentation of the Foolishness of Human Behaviour by Examining at Least Two Poems by Him, One of Which Should be Executive Essays The folly of Human Beings is a Constant Source of Amusement to Him Explore Betjeman(TM)s Presentation of the Foolishness of Human Behaviour by Examining at Least Two Poems by Him, One of Which Should be Executive Essay The folly of Human Beings is a Constant Source of Amusement to Him Explore Betjeman(TM)s Presentation of the Foolishness of Human Behaviour by Examining at Least Two Poems by Him, One of Which Should be Executive Essay Essay Topic: Poems Many of John Betjemans poems focus on the different behaviour by humans. He looks at the different aspects of human nature and explores them in different ways and very often uses satire to do so. The idea that the folly of human beings is a constant source of amusement to him is a contentious statement that is also a very strong generalisation and so to a large extent not entirely true. Amusement is a term usually used in a light-hearted way and very often Betjemans presentation of human nature goes past this and is rather more serious. In the poem Executive Betjeman presents the foolishness of human behaviour to the reader in a comical way, however it is clear that Betjeman does not find the behaviour of the Executive amusing but more appalling. The speaker of the poem is a very materialistic character, who boasts about his lifestyle, I am a young executive. No cuffs then mine are cleaner; I have a slim-line briefcase and I use the firms Cortina. The poem is a soliloquy where in the beginning the character is advertising himself. He clearly believes himself to be of high status as he describes himself as an executive which also implies to the reader that he believes himself to have a good and sturdy job. However, this is very soon challenged by the fact he carries a slim-line briefcase implying to the reader that he may not actually have that much work and also the car he is driving belongs to the firm, rather than his own and so it seems that the speaker is making himself appear more important than he really is. Sun and Fun shows a different presentation of folly as rather than presenting this behaviour in a comical way, Betjeman uses a very sad and longing tone that seems very reminiscent that makes the reader sympathise with the nightclub propiertress. Betjeman shows here that the foolishness of human behaviour can actually be quite sad, When Boris used to call in his Sedanca, When Teddy took me Down to his Estate, When my nose excited passion, When my clothes were in the fashion, When my beaux were never cross when I was late, Betjeman uses the past to tense and repeats the word when to emphasise that the life of the propiertress is totally different now and that although that was how she used to behave, in the present tense it is the complete opposite. It seems that with age she has lost her allure and although she was once wanted and desired by many different suitors and used to be courted in luxury cars now she is left wondering What on earth was all the fun for? Here it is clear that Betjeman does not see her foolishness as amusing but as distressing as he presents her folly as what caused her to feel old and ill and terrified and tight when she got older. Executive expresses the epitome of the modern world as it depicts the falseness of what society was becoming as the speaker is very superficial, Ive a scarlet Aston Martin- and does she go? She flies! Owning as Aston Martin would be a luxury, however having it in the colour red shows vulgarity as it is a very tacky colour in which to own a sports car. It is very vibrant and so it also shows that the Executive does not want to hide his wealth but wants everyone to know about it as he is also describing the speed at which he can travel. He clearly has no sense of humility and does not wish to be modest about what he has. He comes across to the reader as very pretentious and just emphasises how foolish he is for being so shallow. Betjeman also portrays the Executives thoughtless qualities when he says, Pedestrians and cats and dogs we mark them down for slaughter. I also own a speed boat which has never touched the water. Betjeman shows that the Executive clearly does not care about anyone other than himself as he would rather go fast in his car than watch out for others. It shows that he is self-important and uncaring which is further emphasised when he talks about his speed-boat as it is clear that he wants to behave as though he has money and has wonderful, expensive items but does not need to use it. The Executive is clearly devoid of all morals and Betjeman mocks him and although it is in a comical way it is not amusing because the serious undertones are clear that he is appalled by this foolish behaviour. There is an element of wry amusement however, it is clear that the Executives need to boast about his material items is portraying what Betjeman was believing the world to become and shows the parts of the modern world and developing society that he detested. On the other hand, however, the beginning of Sun and Fun shows elements of amusements as it begins by rhyming emphasising a more light hearted idea of foolish behaviour in the nightclub. Also, the title Sun and Fun seems relatively jolly and this is very ironic as actually it is about a tired, old nightclub propiertress which shows that her foolishness is amusing to him because the title of the poem is clearly suggesting the opposite idea of what the poem is about. Betjeman does show comedy within the stanza, The ashtrays were unemptied The cleaning unattempted, And a squashed tomato sandwich on the floor. Betjeman shows that the propiertress has a lot of work to do and that her life is a struggle, this is made amusing and comic by Betjemans use of bathos at the end of the stanza. This makes the stanza more light-hearted which is a contrast to the disheartening penultimate and last stanza when she is questioning what the point of it all was. At the beginning of the poem, the reader is given the impression that the propiertress is a figure of amusement; however as the poem finishes it is clear that although there may be comic elements ultimately the propiertress foolish antic when she was younger has let to depressing circumstances and the reader feels more empathetic rather than amusement. Overall, it is clear that the folly of human behaviour does not proved a constant source of amusement to Betjeman because it is clear that the behaviour that he does talk about with satire is not for amusement but what he sees as generally appalling and foolishness leading to greater distress in the future.

INTASC Principles Assignment Example | Topics and Well Written Essays - 500 words - 1

INTASC Principles - Assignment Example They will learn the use of highlighting and annotating techniques required to prepare the final draft outline on the chart papers. A slide presentation will be shown as recapitulation for the students’ using the visual technique as well. Classroom Diversity and Differentiated Instruction: This lesson will incorporate individual work presentation of the previous assignment. The response of different students to the question: ‘What do you want to know about Walter Dean Myers?’ will be a reflection of the various and diverse ethnic, cultural and academic levels of the class. Each response will be acknowledged and encouraged to have a differentiated class room discussion environment. Students showing lack of interest would be gently encouraged and would be bound to participate in the classroom discussion, hence drawing a maximum learning incorporating Piaget’s theory. Students will be informed of the importance of being attentive to other view points. The students will participate in a classroom discussion on the author. All students will give their input. The teacher reinforces the importance of being attentive to each others’ viewpoint, and gives a brief insight into highlighting and annotating techniques to be implemented individually by each student. The students will listen and take notes carefully as the teacher reads out the biography. The students will see the presentation slide on the Biography of Walter Dean Myers. This lesson plan will inculcate the trait of attentiveness in the students.By paying attention to the responses of other students about the homework assignment each student will broaden his/her schema about Walter Dean Myers.The students will then listen carefully as the teacher reads the biography. They will take notes,highlight or annotate the respective text in order to prepare the draft of the information of interest about

Improving Brand Loyalty through Brand Image Starbucks Company Dissertation

Improving Brand Loyalty through Brand Image Starbucks Company - Dissertation Example Gaining a competitive advantage by not just selling a product but selling a community; a place where people could have a sense of belonging. By touching people's emotions, they were able to hit right at the heart, where people are moved, and decisions are easily made based on emotions and what touches them. Their customers were made to feel special and a part of an elite group surrounded by others like them as those who purchased the coffees, other products (such as holiday items), and music could share the same social lifestyle-one that is upscale yet affordable (compared to real luxury brands that only the wealthy can partake.) It is more than just a mere cup of coffee that they were getting. It is a lifestyle, a community, a way of life. Starbucks 4 Table of Contents 1. Presentation1 1.1 Title..1 1.2 Executive Summary..2 1.3 Table of Contents..3 1.4 List of Tables..6 1.5 List of Figures.8 1.6 References/Bibliography..9 2. Introduction20 2.1 Background20 2.2 Research Problem/Justification of the Study22 2.3 Aims.23 2.4 Objectives/Research Questions..23 3.Literature Review24 3.1 Relevance..24 3.2 Up to Date..57 3. Methodology64 4.1 Selection and Justification of Research Method/Approach...64 4.2 Appropriateness of the Research Method/Approach..65 4.3 Research Design (Addressing Matters of Validity and Reliability)....68 4.4 Selection and justification of data collection methods.71 Starbucks 5 5. Research Results72 5.1 Analysis of Results72 5.2 Presentation...72 5.3 Discussion..75 6. Conclusion/Recommendations and Limitations of the Study..76 6.1 Link with the Aims and Objectives77 6.2 Link with the Research Problem...78 6.3 Practicality of recommendations...78 6.4 Awareness of... 2. Introduction 2.1 Background of the Study In today’s world, there are numerous of products on the market. In fact, there are too many products and brands to mention as it seems that just about every single thing imaginable has already been invented and available for sale. Due to technological advances, the Internet has provided tools for that businesses can use to create their brand and deliver the image that it wants consumers to have regarding their products like never before. So competition is fierce and companies must come up with new ideas that will make their products more desirable to consumers. The culture of the â€Å"luxury† brands industry is one of image. Nowadays people do not just buy a product simply for the product itself. Purchasing in order to just to have the product is not the only reason for investing money anymore. No longer do the days and age of mere survival (such as the Depression Era or before the Industrial Revolution) exist. Money and credit is at our disposal and life is more leisurely than before. Therefore, products must meet higher demands and standards. People live more luxuriously if even in appearance and image. It is this image and the culture that people buy into. For example, an individual who is making minimum wage and trying to make ends meet typically is happy with a car that is dependable. Then as life progresses, he/she becomes more comfortable and wants a car that does more than â€Å"run†. Features such as air conditioning, heater, and a radio become important.

Jet blue case study Essay Example for Free

Jet blue case study Essay The United States airline industry includes roughly 600 companies with combined annual revenue of approximately 170 billion dollars (bts.gov). The major companies include American, Delta, and United Continental (bts.gov). There are air operations of express delivery companies such as FedEx and UPS. This industry is highly concentrated with the 10 largest companies accounting for more than 75 percent of industry revenue (bts.gov). The global airline industry generates about $500 billion annually (tbs.gov). The major international companies include Air China, Deutsche Lufthansa, Air France-KLM, Japan Airlines, and British Airways (bts. gov). Discussion Questions 1. Discuss the trends in the U.S. airline industry and how these trends might impact a company’s strategy. Trends in this industry are numerous. This discussion will include the price of jet fuel, on-time performance, security, and cheaper substitutes. Oil price volatility is the leading player in airline strategy (jetblue.com). Fuel is probably the most significant element in an airline’s base cost (jetblue.com). The new fuel price average for the year 2012 is around 129.7 dollars per barrel (jetblue.com). The impact of this year’s fuel bill for the global airline industry is upwards of 32 billion dollars (jetblue.com). The causes for delays and cancellations of flights are reported monthly to The Bureau of transportation Statistics (bts.gov). On time performance has many factors; a few of these factors are air carrier delays, late arriving aircrafts, security delays, extreme weather, and equipment (bts.gov). Air carrier delays are within the airline’s control. This area includes maintenance/crew problems, aircraft cleaning, baggage loading, fueling, and such (bts.gov). A late arriving previous flight Read Full Essay View as multi-pages

Corporal Punishment Essay -- essays research papers fc

Using corporal punishment in schools is not benefiting our children. In fact, it may be hurting our children more than helping them, and teaching them the wrong way to deal with their problems. I feel that discipline starts at home, and should not be left for the schools to handle. Corporal punishment may do more harm than good. It "has no positive effects that we know of" (Keeshan 67). It may stop the unruly behavior temporarily, but it does not treat the underlying causes (Keeshan 67). "Unruly behavior is a cry for help" (Keeshan 67). These children do not want to act this way, but they have no choice. We don't know why these children act unruly. Maybe it’s because they are hungry or physically or emotionally abused at home (Keeshan 67). This is a plea for help and we answer these pleas with a paddling (Keeshan 67-68). No beating will take away the hurt the child goes through at home. Corporal punishment also teaches our children that violence solves problems. "Children are taught, by the example of authority-wielding adults, that violence is an acceptable response to inappropriate behavior" ("End Legal" 14A). To me, it seems that with all of the violence involving kids today, that we would find a different way to deal with these kids’ unruly behavior. I feel that discipline starts at home. If parents would teach their children what is and is not appropriate, then more children would behave in school and we wouldn’t have more ...

Lady Capulet Analysis Essay

Capulet’s wife is the matriarch of the house of Capulet, and Juliet’s mother. She plays a larger role than Montague’s wife, appearing in several scenes. In Act One, Scene three, she refuses to talk to her daughter about marriage, as she feels uncomfortable about it, but in Scene four, she is pleased about Count Paris’s â€Å"interest† in her daughter. When Tybalt is killed in Act Three, she expresses extreme grief and a strong desire for revenge on Romeo. In Act Three, Scene 5, she becomes very angry with Juliet for refusing to marry Paris, and she coldly rejects her, saying â€Å"Talk not to me, for I’ll not speak a word; do as thou wilt, for I am done with thee†. By the final act, she is nearly overcome by the tragic events of the play.[6] We know that Juliet was born when her mother was 14, thus she is about 28 years old, and her husband is many years older than her. Calling her â€Å"Lady Capulet† is a modern convention; it is an echo of Juliet’s form of address in 3.5.65: â€Å"my lady mother†.[4] In the first quartos the stage direction and speech headings can be â€Å"mother†, â€Å"wife†, or even â€Å"old lady†, but nowhere â€Å"Lady Capulet†. Lady Capulet Character Analysis Like many other mothers of teens, Lady Capulet and her daughter clearly have a troubled relationship. The interactions between Lady Capulet and Juliet are strained and distant. Lady Capulet does make an effort to reach out to her daughter now that she’s of an age to be married. But it’s obvious that Juliet’s closest bond is with the Nurse; Lady Capulet never even comes close to challenging that. As a result, Lady Capulet doesn’t come across as a particularly great mom. The big question with her character is why. Why isn’t she close to her daughter? Why isn’t she supportive when Juliet needs her most? Just when Juliet needs her mom’s support, Lady Capulet coldly ignore her daughter’s pleas to help her avoid marrying Paris. After Lord Capulet storms out, Juliet turns to her mother to soften her father’s punishment. Juliet begs her even to delay the marriage. Lady Capulet responds, â€Å"Talk not to me, for I’ll not say a word / Do as thou wilt, for I have done with thee† (3.5.15). That’s pretty cold. What’s up with that? There could be a few different things going on here. It seems very likely that Lady Capulet herself had an arranged marriage with Juliet’s father, and it seems she went along with it obediently. When Juliet rebels against the planned marriage with Paris, she is rebelling against her mother’s way of life, and against the kind of marriage that Lady Capulet learned to suffer through. If Lord Capulet is an abusive husband, that gives Lady Capulet further reason to refuse to defy his wishes, even for the sake of her daughter. Also, in Shakespeare’s day, women were expected to be â€Å"obedient† to their husbands. We should also mention that some rather edgy modern interpretations of the play go so far as to say that Lady Capulet is having an affair; or at least actively pursuing one. We’re guessing these productions of the play are picking up on Lady Capulet’s over-the-top praise of Paris’s manly virtues (1.3.9) and her excessive grief over Tybalt’s death (3.5.7 The Nurse foils the character of Juliet’s mother, Lady Capulet. As her mother, Lady Capulet should know everything that there is about her daughter; she should know how old she is and her innermost feelings. However, Lady Capulet knows neither. Early on in Act 1, Lady Capulet is unsure of Juliet’s age and the Nurse has an extended speech in which she explains to Juliet’s mother how she knows how old Juliet is better than her mother does. Additionally, throughout the play, it is the Nurse that Juliet goes to for advice and assistance, not her mother. From the beginning of the play it becomes obvious that Juliet Capulet is being pushed into the idea of marriage by her mother, Lady Capulet. Lady Capulet is a minor character who first enters the play by demanding to speak to her daughter. She explains to Juliet that a handsome man named Paris would like to be her husband, and makes it clear that his wealth will bring Juliet an easy lifestyle. Her speech is unselfish, and shows that she does care for her daughter. Her round character exhibits her impatience and her inability to maintain a relationship with her daughter. This is proven when Juliet’s mother is left in the dark about her secrets, and the Nurse is confided in. The Nurse acts as a foil to Lady Capulet because of her nurturing nature. In the time period, the rich are portrayed as proper and superior, and an appropriate lady must remain obedient to her husband. So when Capulet threatens to throw Juliet into the streets it is only natural that Lady Capulet supports his decision. The play conveys Lady Capulet as rude and self-serving, but also as a caring mother. By being an opulent noblewoman in the late 1500’s she comes across as snobby which can be overlooked due to the time period. The first time you see Lady Capulet in the movie â€Å"Romeo and Juliet† you notice her eccentric behavior. Her apparel and attitude scream for attention. When she speaks with Juliet about marriage it seems that she wants her to marry wealthy Paris for her own†¦

Family Vacations to Disneyland

After packing four adults and one child into a small car and traveling for two days we finally reached our destination. I couldn't believe my eyes when I saw the front entrance of Disneyland; finally my childhood dream had come true. I was overjoyed with emotions that I was able to not only fulfill a dream of my own, but provide a vacation for my kid that he would never forget. After getting through the front gates it seems like your day flies by without you even noticing.There’s so much to do and so little time in a day to get through all the exciting rides. I was just as sad as my kid when we had to leave the park when closing hours came. With our stuffed animals, Mickey ears, and cotton candy in hand we left the park glad that we had one more day to come back to enjoy the fun. Many years ago a vacation such as this might not have been as feasible as it is now for the average American family. Theme parks including Disneyland have for a long time served as a cultural symbol f or our country that thrives off being entertained.Families need places where they can go that everyone can have a good time and not have to worry about work or school. With as many resources available now, there has become more opportunities for families to provide vacations to theme parks such as Disneyland. The term theme park didn’t catch on until the beginning of Disneyland. Before then places like Coney Island were where families could go to get cheap thrills. Disneyland may not have been the first theme park but it certainly brought new ideas that no one had done before.The combination of development of audio-animatronics, themed sections of the park, shopping and food made for a place with mass appeal. Having been famous in film certainly helped in the popularity of the park as well. The first place that a lot of people might think about for a family vacation is Disneyland. Besides Disneyland being a fun place for a vacation, it has also been seen as an American staple for a dream family vacation. It’s a place specially made for people of all ages to truly enjoy themselves.Going on a family vacation not only can be fun and relaxing but provide for time to build and strengthen bonds, create everlasting memories, and create chances to learn new things. Even in times where money can be tight, by researching your possibilities and providing ample time for planning, vacations don't always end up breaking the bank. Bigger family vacations, such as Disneyland, need ample time to save up money for and can't just be planned over a couple of weeks. With all the resources that we have now compared to what there used to be, it helps for planning.There are all kinds of travel websites that have packaged deals for hotels, flights, and rental cars. Along with added packages for trips like Disneyland that provide park tickets and discounts. It seems like in today's busy world that family time isn't held as important as it once was and can be easily pushed aside. More and more parents have to work longer hours or weekends to make ends meet. Also the rate of single parents has increased dramatically over the last couple decades, which can cause a struggle for having quality time together.Even though my family and I all have hectic schedules we have always found spending time together to be extremely important. Whether that be playing board games, going on walks, or even reading a book. It not only keeps us close but also helps instill good values for our kids to pass down. This is one of the reasons why my husband and I wanted to take a vacation to Disneyland. We wanted to provide a vacation that would give us time to not have to worry about schedules or homework and be able to just relax and have fun.Another reason why I hold strong values on family time is because I didn't come from a family that had any. I've seen how not spending time can impact you as a kid on up into adulthood. American families now spend more time apart from ea ch other than together. This causes families to grow apart; parents have a hard time relating to their own kids and even struggle to know how to talk to them. Though coming from a family that did struggle so much with connecting has made me really cherish every moment that I spend with my own family.Disneyland has been a symbol of American culture for over 50 years and will continue to be for years to come. Being a country that loves our entertainment, theme parks will continue to trend in popularity. With better technology over the years family vacations to places such as Disneyland have become easier for families to access. Hopefully over time more and more families will understand the importance of spending time together and going on vacations. Making everlasting memories together is something that can never be taken away and will hopefully be passed on for generations to come.

Whats a Good PSAT Score for a Sophomore

What's a Good PSAT Score for a Sophomore SAT / ACT Prep Online Guides and Tips You wouldn't go for your driver's license test before ever getting behind the wheel, right? In reality, you'd practice your three-point turns and parallel parking first so you're ready and know what to expect when the real test comes. Just as you suspected, this scenario's an analogy for the PSAT. Rather than sitting for it junior year without a practice run, you can improve your performance if you've already taken it in 10th grade. Taking the PSAT as a sophomore is a great, low-pressure way to familiarize yourself with the test,gauge your level, and figure out where you need to improve. With this in mind, we'll look at what PSAT scores aregood for sophomores and how to improve them even more for junior year. But first, let's consider howthe PSAT is scored. How Is the PSAT Scored? The new PSAT is scored between 320 and 1520 points. You'll get two scaled scores between 160 and 760: one for Math and one for Reading and Writing combined (called Evidence-Based Reading and Writing, or EBRW). You'll also get to see how you performed on each of the three sections with a test score between 8 and 38. (This scoring scale differs from that on the old PSAT, which gave you 20-80 points on three separate sections.) The new PSAT scoring scale helps you predict your SAT scores. If you score 1500 on the PSAT, you're likely to achieve a similarly high score on the SAT. The scale is shifted about 80 points lower than that of the SAT (which has a total score range of 400-1600) sincethe PSAT is a slightly easier test. Therefore, you can only compare the scores up to about 1520; beyond that, you can't equate a perfect PSAT score with a perfect SAT score. Your PSAT score report will give you lots of data, including your scaled scores, section scores, and subscores, which further break down your performance. For the sake of figuring out what makes a good PSAT score for a sophomore, let's consider another important piece of data: your percentiles. Percentiles compare your section and composite scores with those of other test takers. So if your Math score falls in the 80th percentile, you've scored higher than 80% of test takers (and the remaining 20% scored higher than you). Basically, the higher your percentile, the better you scored on the PSAT compared with everyone else. Read on to learn about percentiles and how they can help us answer our question of what's a good PSAT score for a 10th grader. Want to improve your SAT score by 160points or your ACT score by 4 points?We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now: What's a Good PSAT Score for a Sophomore? We can define a"good" PSAT score for a sophomore as one that's higher than the 75th percentile.This means that you scored higher than 75% of other sophomores who took the PSAT.For sophomores, 75th percentile scores are around 520-540on each section, or about 1050-1060 total. An "OK" PSAT score for a sophomore is one that's higher than the 50th percentile, meaning you scored higher than half of test takers. In contrast, anexcellent score is one that's higher than the 90th percentile, or 90% of test takers. This chart shows the minimum section and composite scores you'd need to hit the 50th, 75th, 90th, and 99th percentiles on the PSAT: PSAT Percentile (10th Grade) EBRW Score Math Score Composite Score 50% (OK) 460-470 450-460 910-920 75% (Good) 540 520-530 1050-1060 90% (Excellent) 600-610 580-590 1180 99% (Top) 700 710 1370 Source: Understanding PSAT/NMSQT Scores 2018 Based on that reasoning, a good PSAT score for a sophomore is a composite score higher than 1050-1060, an OK score is one higher than a 920, and an excellent score is anything higher than a 1180. What DoPSAT Score Percentiles Mean? To understand how we chose the scores to represent "good," "OK," and "excellent" PSAT scores, as well as how you can interpret PSAT scores,you'll need to understandPSAT percentiles. This section will give you a more in-depth look at PSAT percentiles and the information you can get from them. YourPSAT score report will feature lots of score types and data. Among this data, you'll get not just one but two percentiles comparing your scores with those of other students. These percentiles are called the Nationally Representative Percentile and the User Percentile. The reason behind using two percentiles remains vague, and some educators have suggested that the College Board uses the Nationally Representative Percentile as a way to inflate students' scores and make the PSAT appear less competitive than it really is. Regardless, we'll focus on User Percentiles, which compare all students in a grade who typically take the PSAT (as opposed to the other percentile, which includes all students in a grade, even those who didn't take the PSAT- weird, I know). Below is a chart based on info from the College Board's 2018 PSAT score report, which gives PSAT User Percentiles specifically for 10th graders. As you look through the data, note that the same scores translate to slightly different percentiles. In past years, Math tended to be more competitive than Evidence-Based Reading and Writing (EBRW). Here, the comparisons are less straightforward. Check out the data, and then read on for further interpretation of how these sections compare. PSAT Score EBRW Percentile (10th Grade) Math Percentile (10th Grade) 760 99+ 99+ 750 99+ 99+ 740 99+ 99 730 99+ 99 720 99+ 99 710 99 99 700 99 98 690 98 98 680 98 98 670 97 97 660 97 97 650 96 97 640 95 96 630 94 95 620 92 95 610 91 94 600 89 92 590 87 91 580 85 89 570 83 87 560 80 85 550 78 82 540 75 80 530 72 77 520 68 74 510 65 71 500 62 68 490 59 64 480 55 60 470 52 56 460 49 52 450 45 48 440 42 43 430 39 39 420 35 35 410 32 30 400 28 26 390 25 21 380 21 17 370 17 14 360 14 11 350 11 8 340 8 6 330 6 5 320 4 4 310 3 3 300 2 2 290 1 and below 2 and below In past years, Math was pretty much always more competitive than Reading and Writing; however, Reading and Writing has recently become more competitive. This means that most of the time you'll need to achieve a slightly higher score on EBRW to make it into the same percentile as you did on Math. For example, a Math score of 500 puts you in the 68th percentile, but the same score on EBRW puts you in only the 62nd percentile. Why Are PSAT Scores Important for Sophomores? Your sophomore year PSAT scores aren’t as important as your PSAT scores from your junior year when you’ll be able to compete for National Merit, but they're still useful. You can use your sophomore PSAT scores to estimate how well you’ll do on the PSAT next year and on the SAT later on. This can help you gauge how much studying you'll need to do to qualify for National Merit and/or meet your SAT score goals. Preparing for National Merit as a Sophomore The National Merit Scholarship Corporation (NMSC) identifies juniors who get top scores on the PSAT. Students whose PSAT scores are in the top 1% are named Semifinalists. Reaching this stage can give you a big boost in college admissions and make you eligible for numerous scholarships,. Thus, many students who take the PSAT as sophomores do so to prepare themselves for when they take the PSAT as juniors and can compete for National Merit. There are several things you can do as a sophomore to help you prepare for the PSAT as a junior and potentially qualify you for National Merit. If you're already scoring in the 95th percentile or above as a sophomore, you're well on track to qualifying as a Semifinalist and eventually Finalist. While these are outstanding scores, National Merit scholarships only go to the top 1% of juniors, so you'll have to do some serious prep to compete with other juniors and bring up your scores to the top of the pack by the following year. If National Merit is in your sights, you'll want to aim for a score of around 1440 on the PSAT, or about 35-36 as your "test score" on each section (when you take the test as a junior). The exact score you need to qualify varies by state. Check out the cutoff scores here, as well as all the other criteria you must meet to be competitive for National Merit. Remember, though, that you have lots of time to prepare for both the PSAT and SAT, so if you’re not happy with your scores, there’s still time to develop a solid study plan and improve your scores. Speaking of prep... Disappointed with your PSAT performance? Want to improve your PSAT score by 150 points? We have the industry's leading PSAT prep program. Built by Harvard grads and SAT full scorers, the program learns your strengths and weaknesses through advanced statistics, then customizes your prep program to you so that you get the most effective prep possible. Check out our 5-day free trial today: What Can You Do to Prepare for the PSAT? 3 Key Tips There are multiple steps you can take to prepare for both the PSAT you take sophomore year and the one you take junior year. Even a small amount of preparation can translate into significant score increases, so be sure to take a look at these tips and make use of them before test day! #1: Set Target PSAT Scores Before you take the PSAT your sophomore year, consider setting a target score to give you a goal to aim for while studying and to make sure you're on track to meet your goals for your junior-year PSAT and eventually SAT. A potential goal could be scoring in at least the 70th percentile, for example. Or you might aim higher, such as the 95th percentile, if you're hoping to qualify for National Merit as a junior. Once you get the results for your sophomore-year PSAT, you can start to set goals for your junior-year PSAT. Again, if you're aiming for National Merit, you'll need to get a composite score of about 1440 to qualify. With serious prep, you could raise your PSAT score by hundreds of points. Even apart from all your studying, you're likely to improve regardless since you'll be a year older with an additional year of high school under your belt! #2: Take PSAT Practice Tests The best way to improve your PSAT scores is to start practicing! You can use official PSAT practice tests as well as official SAT questions available through the College Board website and Khan Academy (a partner website). The abundance of practice material for the old (pre-2015) PSAT doesn't have to go to waste either. Many of these questions, especially the Math and reading comprehension ones, are still relevant. Just make sure to familiarize yourself with the changes to the test so you can shift your focus to the most important skills. If you're disappointed with your sophomore-year PSAT scores, don't worry! You still have plenty of time to learn and practice. Use your feelings as motivation to improve next year through focused, disciplined, and effective test prep. #3: Target Your Weaknesses After you've taken your first PSAT practice test, look it over and see which questions you got wrong and which ones you got right. Did you score well on Reading and Writing but struggle with Math? Were there specific types of questions or topics that gave you trouble? Take time to figure out where you need to make the most improvements. Then, get to work targeting those weaknesses! For each question you got wrong on your practice test, look at the correct answer and try to re-solve it, using the correct answer as a guide. If you still can't figure it out, read that question's answer explanation to understand what you did wrong and how to solve it. When studying, be sure to focus extra attention on your weak areas. Brush up on the topics themselves if you need to, and answer lots of practice problems until you feel more confident. Do all of this, and you'll be well on your way to a great PSAT score! What's Next? The PSAT is great prep for the SAT, but you might also be taking the SAT or ACT as practice. Learn about good SAT and ACT scores for sophomores so you can get a better idea of what scores to aim for on test day. Do your PSAT scores predict your SAT scores? Our guide offers a detailed look at the connection between the two tests and your scores on them. Got questions about the PSAT format? Read this complete guide to the redesigned PSAT. Want to improve your SAT score by 160 points or your ACT score by 4 points?We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Woodrow Wilsons 14 Points Speech

Woodrow Wilsons 14 Points Speech On Jan. 8, 1918, President Woodrow Wilson stood in front of a joint session of Congress and gave a speech known as The Fourteen Points. At the time, the world was embroiled in the First World War and Wilson was hoping to find a way to not only end the war peacefully but to ensure it never would  happen again. A Policy of Self-Determination Today and then, Woodrow Wilson is viewed as both a highly intelligent president and a hopeless idealist. The Fourteen Points speech was in part based on Wilsons own diplomatic leanings, but also written with the research assistance of his secret panel of experts known as The Inquiry. These men included the likes of crusading journalist Walter Lippman and several distinguished historians, geographers, and political scientists. The Inquiry was led by presidential advisor Edward House and assembled in 1917 to help Wilson prepare to start negotiations to end World War I. Much of the intent of Wilsons Fourteen Points speech was to oversee the breakup of the Austro-Hungarian empire, set out the overarching rules of behavior, and ensure that the United States would only play a minor role in the reconstruction. Wilson considered self-determination a crucial part of the successful establishment of the disparate states in the aftermath of the war. At the same time, Wilson himself recognized the inherent danger in creating states whose populations were ethnically divided. Returning Alsace-Lorraine to France, and restoring Belgium were relatively straightforward. But what to do about Serbia, with a major percentage of the non-Serbian population? How could Poland have access to the sea without including territories owned by ethnic Germans? How can Czechoslovakia include three million ethnic Germans in Bohemia? The decisions that were made by Wilson and The Inquiry did not resolve those conflicts, although it is likely that Wilsons 14th point creating a League of Nations, was proffered in an attempt to build infrastructure to resolve those conflicts going forward. But the same dilemma exists unresolved today: How to safely balance self-determination and ethnic disparity? Summary of the Fourteen Points Since many of the countries involved in WWI had been drawn into it to honor long-standing, private alliances, Wilson asked that there be no more secret alliances (Point 1). And since the United States had specifically entered the war because of Germanys announcement of unlimited submarine warfare, Wilson advocated for the open use of the seas (Point 2). Wilson also proposed open trade between countries (Point 3) and the reduction of armaments (Point 4). Point 5 addressed the needs of colonial peoples and Points 6 through 13 discussed specific land claims per country. Point 14 was the most important on Woodrow Wilsons list; it advocated for an international organization to be established that would be responsible for helping to keep peace among the nations. This organization was later established and called the League of Nations. Reception Wilsons speech was well received in the United States, with some notable exceptions, including former president Theodore Roosevelt, who described it as both high-sounding and meaningless. The Fourteen Points were accepted by the Allied Powers, as well as by Germany and Austria as the basis for peace negotiations. The only covenant of the League of Nations that was totally rejected by the allies was a provision pledging the members of the league to ensure religious freedom. However, Wilson became physically ill at the start of the Paris Peace Conference, and French Prime Minister Georges Clemenceau was able to advance his own countrys demands beyond what was laid out in the 14 Points speech. The differences between the Fourteen Points and the resulting Treaty of Versailles raised great anger in Germany, leading to the rise of National Socialism, and ultimately the Second World War. The Full Text of Woodrow Wilsons 14 Points Speech Gentlemen of the Congress: Once more, as repeatedly before, the spokesmen of the Central Empires have indicated their desire to discuss the objects of the war and the possible basis of a general peace. Parleys have been in progress at Brest-Litovsk between Russsian representatives and representatives of the Central Powers to which the attention of all the belligerents have been invited for the purpose of ascertaining whether it may be possible to extend these parleys into a general conference with regard to terms of peace and settlement. The Russian representatives presented not only a perfectly definite statement of the principles upon which they would be willing to conclude peace but also an equally definite program of the concrete application of those principles. The representatives of the Central Powers, on their part, presented an outline of settlement which, if much less definite, seemed susceptible of liberal interpretation until their specific program of practical terms was added. That program proposed no concessions at all either to the sovereignty of Russia or to the preferences of the populations with whose fortunes it dealt, but meant, in a word, that the Central Empires were to keep every foot of territory their armed forces had occupied- every province, every city, every point of vantage- as a permanent addition to their territories and their power. Russian-Led Negotiations It is a reasonable conjecture that the general principles of settlement which they at first suggested originated with the more liberal statesmen of Germany and Austria, the men who have begun to feel the force of their own peoples thought and purpose, while the concrete terms of actual settlement came from the military leaders who have no thought but to keep what they have got. The negotiations have been broken off. The Russian representatives were sincere and in earnest. They cannot entertain such proposals of conquest and domination. The whole incident is full of significances. It is also full of perplexity. With whom are the Russian representatives dealing? For whom are the representatives of the Central Empires speaking? Are they speaking for the majorities of their respective parliaments or for the minority parties, that military and imperialistic minority which has so far dominated their whole policy and controlled the affairs of Turkey and of the Balkan states which have felt obliged to become their associates in this war? The Russian representatives have insisted, very justly, very wisely, and in the true spirit of modern democracy, that the conferences they have been holding with the Teutonic and Turkish statesmen should be held within open, not closed, doors, and all the world has been the audience, as was desired. To whom have we been listening, then? To those who speak the spirit and intention of the resolutions of the German Reichstag of the 9th of July last, the spirit and intention of the Liberal leaders and parties of Germany, or to those who resist and defy that spirit and intention and insist upon conquest and subjugation? Or are we listening, in fact, to both, unreconciled and in open and hopeless contradiction? These are very serious and pregnant questions. Upon the answer to them depends the peace of the world. The Challenge of Brest-Litovsk But, whatever the results of the parleys at Brest-Litovsk, whatever the confusions of counsel and of purpose in the utterances of the spokesmen of the Central Empires, they have again attempted to acquaint the world with their objects in the war and have again challenged their adversaries to say what their objects are and what sort of settlement they would deem just and satisfactory. There is no good reason why that challenge should not be responded to and responded to with the utmost candor. We did not wait for it. Not once, but again and again, we have laid our whole thought and purpose before the world, not in general terms only, but each time with sufficient definition to make it clear what sort of definite terms of settlement must necessarily spring out of them. Within the last week, Mr. Lloyd George has spoken with admirable candor and in admirable spirit for the people and Government of Great Britain. There is no confusion of counsel among the adversaries of the Central Powers, no uncertainty of principle, no vagueness of detail. The only secrecy of counsel, the only lack of fearless frankness, the only failure to make a definite statement of the objects of the war, lies with Germany and her allies. The issues of life and death hang upon these definitions. No statesman who has the least conception of his responsibility ought for a moment to permit himself to continue this tragical and appalling outpouring of blood and treasure unless he is sure beyond a peradventure that the objects of the vital sacrifice are part and parcel of the very life of Society and that the people for whom he speaks think them right and imperative as he does. Defining Principles of Self-Determination There is, moreover, a voice calling for these definitions of principle and of purpose which is, it seems to me, more thrilling and more compelling than any of the many moving voices with which the troubled air of the world is filled. It is the voice of the Russian people. They are prostrate and all but hopeless, it would seem, before the grim power of Germany, which has hitherto known no relenting and no pity. Their power, apparently, is shattered. And yet their soul is not subservient. They will not yield either in principle or in action. Their conception of what is right, of what is humane and honorable for them to accept, has been stated with a frankness, a largeness of view, a generosity of spirit, and a universal human sympathy which must challenge the admiration of every friend of mankind; and they have refused to compound their ideals or desert others that they themselves may be safe. They call to us to say what it is that we desire, in what, if in anything, our purpose and our spirit differ from theirs; and I believe that the people of the United States would wish me to respond, with utter simplicity and frankness. Whether their present leaders, believe it or not, it is our heartfelt desire and hopes that some way may be opened whereby we may be privileged to assist the people of Russia to attain their utmost hope of liberty and ordered peace. The Processes of Peace It will be our wish and purpose that the processes of peace, when they are begun, shall be absolutely open and that they shall involve and permit henceforth no secret understandings of any kind. The day of conquest and aggrandizement is gone by; so is also the day of secret covenants entered into in the interest of particular governments and likely at some unlooked-for moment to upset the peace of the world. It is this happy fact, now clear to the view of every public man whose thoughts do not still linger in an age that is dead and gone, which makes it possible for every nation whose purposes are consistent with justice and the peace of the world to avow nor or at any other time the objects it has in view. We entered this war because violations of right had occurred which touched us to the quick and made the life of our own people impossible unless they were corrected and the world secure once for all against their recurrence. What we demand in this war, therefore, is nothing peculiar to ourselves. It is that the world be made fit and safe to live in; and particularly that it be made safe for every peace-loving nation which, like our own, wishes to live its own life, determine its own institutions, be assured of justice and fair dealing by the other peoples of the world as against force and selfish aggression. All the peoples of the world are in effect partners in this interest, and for our own part, we see very clearly that unless justice be done to others it will not be done to us. The program of the worlds peace, therefore, is our program; and that program, the only possible program, as we see it, is this: The Fourteen Points I. Open covenants of peace, openly arrived at, after which there shall be no private international understandings of any kind but diplomacy shall proceed always frankly and in the public view. II. Absolute freedom of navigation upon the seas, outside territorial waters, alike in peace and in war, except as the seas may be closed in whole or in part by international action for the enforcement of international covenants. III. The removal, so far as possible, of all economic barriers and the establishment of an equality of trade conditions among all the nations consenting to the peace and associating themselves for its maintenance. IV. Adequate guarantees given and taken that national armaments will be reduced to the lowest point consistent with domestic safety. V. A free, open-minded, and absolutely impartial adjustment of all colonial claims, based upon a strict observance of the principle that in determining all such questions of sovereignty the interests of the populations concerned must have equal weight with the equitable claims of the government whose title is to be determined. VI. The evacuation of all Russian territory and such a settlement of all questions affecting Russia as will secure the best and freest cooperation of the other nations of the world in obtaining for her an unhampered and unembarrassed opportunity for the independent determination of her own political development and national policy and assure her of a sincere welcome into the society of free nations under institutions of her own choosing; and, more than a welcome, assistance also of every kind that she may need and may herself desire. The treatment accorded Russia by her sister nations in the months to come will be the acid test of their good will, of their comprehension of her needs as distinguished from their own interests, and of their intelligent and unselfish sympathy. VII. Belgium, the whole world will agree, must be evacuated and restored, without any attempt to limit the sovereignty which she enjoys in common with all other free nations. No other single act will serve as this will serve to restore confidence among the nations in the laws which they have themselves set and determined for the government of their relations with one another. Without this healing act, the whole structure and validity of international law is forever impaired. VIII. All French territory should be freed and the invaded portions restored, and the wrong done to France by Prussia in 1871 in the matter of Alsace-Lorraine, which has unsettled the peace of the world for nearly fifty years, should be righted, in order that peace may once more be made secure in the interest of all. IX. A readjustment of the frontiers of Italy should be effected along clearly recognizable lines of nationality. X. The peoples of Austria-Hungary, whose place among the nations we wish to see safeguarded and assured, should be accorded the freest opportunity to autonomous development. XI. Rumania, Serbia, and Montenegro should be evacuated; occupied territories restored; Serbia accorded free and secure access to the sea; and the relations of the several Balkan states to one another determined by friendly counsel along historically established lines of allegiance and nationality; and international guarantees of the political and economic independence and territorial integrity of the several Balkan states should be entered into. XII. The Turkish portion of the present Ottoman Empire should be assured a secure sovereignty, but the other nationalities which are now under Turkish rule should be assured an undoubted security of life and an absolutely unmolested opportunity of autonomous development, and the Dardanelles should be permanently opened as a free passage to the ships and commerce of all nations under international guarantees. XIII. An independent Polish state should be erected which should include the territories inhabited by indisputably Polish populations, which should be assured a free and secure access to the sea, and whose political and economic independence and territorial integrity should be guaranteed by international covenant. XIV. A general association of nations must be formed under specific covenants for the purpose of affording mutual guarantees of political independence and territorial integrity to great and small states alike. Righting Wrongs In regard to these essential rectifications of wrong and assertions of right, we feel ourselves to be intimate partners of all the governments and peoples associated together against the Imperialists. We cannot be separated in interest or divided in purpose. We stand together until the end. For such arrangements and covenants, we are willing to fight and to continue to fight until they are achieved; but only because we wish the right to prevail and desire a just and stable peace such as can be secured only by removing the chief provocations to war, which this program does remove. We have no jealousy of German greatness, and there is nothing in this program that impairs it. We grudge her no achievement or distinction of learning or of pacific enterprise such as have made her record very bright and very enviable. We do not wish to injure her or to block in any way her legitimate influence or power. We do not wish to fight her either with arms or with hostile arrangements of trade if sh e is willing to associate herself with us and the other peace-loving nations of the world in covenants of justice and law and fair dealing. We wish her only to accept a place of equality among the peoples of the world,- the new world in which we now live,- instead of a place of mastery. Neither do we presume to suggest to her any alteration or modification of her institutions. But it is necessary, we must frankly say, and necessary as a preliminary to any intelligent dealings with her on our part, that we should know whom her spokesmen speak for when they speak to us, whether for the Reichstag majority or for the military party and the men whose creed is imperial domination. Justice to All People and Nationalities We have spoken now, surely, in terms too concrete to admit of any further doubt or question. An evident principle runs through the whole program I have outlined. It is the principle of justice to all peoples and nationalities, and their right to live on equal terms of liberty and safety with one another, whether they be strong or weak. Unless this principle be made its foundation no part of the structure of international justice can stand. The people of the United States could act upon no other principle; and to the vindication of this principle, they are ready to devote their lives, their honor, and everything they possess. The moral climax of this the culminating and final war for human liberty has come, and they are ready to put their own strength, their own highest purpose, their own integrity and devotion to the test. Sources: Chace, James. The Wilsonian Moment? The Wilson Quarterly (1976-) 25.4 (2001): 34-41. Print. Jacobson, Harold K. Structuring the Global System: American Contributions to International Organization. The Annals of the American Academy of Political and Social Science 428 (1976): 77-90. Print. Lynch, Allen. Woodrow Wilson and the Principle of National Self-Determination: A Reconsideration. Review of International Studies 28.2 (2002): 419-36. Print. Tucker, Robert W. Woodrow Wilsons New Diplomacy. World Policy Journal 21.2 (2004): 92-107. Print.

Current and Future State of Health Care Legislation Analysis Essay

Current and Future State of Health Care Legislation Analysis - Essay Example Americans should be given the autonomy of choice with regards to health care. The dignity and sovereignty of every American that wants to feel protected from a failing health care system can be maintained through this. This paper will examine the recent condition of the health care structure in the U.S., and how decision making can be influenced in the same sector. How is the current health care environment in the U.S.? Currently, the U.S. health care environment is taking a toll on health care consumers. They have to put up with increasing medical costs that do not necessarily make sense to them. The populous states have issues with the mode in which the health care structure is managed. This is because they think that the core business of most health care providers is to make a profit out of vulnerable individuals (Battistella, 2010). Everyone has to face the fact that, medical insurance companies are making a killing out of innocent people. People with not a lot of capital to thro w around and they are the vast majority. They are the insurance companies own cash cow, which intend to capitalise as much as they want. It, the health care environment, is failing and is now focused on survival. Many health care providers are trying to bring in new products and services to ensure they stay afloat in this sinking system. The introduction of these products and services means that, people are likely to pay more for things that are not necessarily out to benefit them (Battistella, 2010). New drugs with adverse side effects are brought into the market. Their approval is because someone must be paying an enormous amount of money to see their drug get through the market. This leads to another problem since corruption becomes rampant in this field while health care consumers become innocent victims. Greed is the cause of all this because nobody does it in the name of science. Another current affair in the health care environment is the upgrade in technology. Many private a nd public health care institutions have taken the time to advance in technology that helps in saving people’s lives. It may cost the organizations lots of capital, but the fruits of such investments are seen after some time. However, an upgrade in technology means that the health care consumer will have to pay more for services rendered. This puts the consumers at a particularly precarious position because they should have back-up from their government (Derickson, 2005). This is when it comes to matters concerning their health care. To protect consumers from such situations, the government regulates policies by insurance companies on health care consumers. However, not all is lost in this environment. Organizations are implementing strategies that assist in reducing the burden placed on health care consumers. By reducing back-office costs, health care providers are spending less capital in their organizations. At the same time, they offer better service levels to the consumer s. They advocate for lower labour costs which ensure they spend a little less on manpower, but ensure that consumers get the best services they offer (Derickson, 2005). One can argue that less money spent on manpower is equal to spending even lesser amounts on

The Jetstar Group and Customer Service Issues Research Proposal

The Jetstar Group and Customer Service Issues - Research Proposal Example Jester Group has successful to generate huge manpower base of 7000 currently across Asia Pacific which was only 400 people in 2004 at the initial phase of its business operation. This airline group offers 3000 flights per week to near about 60 destinations in 16 countries and territories across Asia Pacific by its core assets of 60 aircrafts. This airline group is recognised for value based and low fare airlines in Asia pacific and it is highly successful in a different customers segment who desire for lowest fare. Mission of the company shows its core focus on the low fares which has successfully its core competency (Jetstar, 2012). Airline industry is part of hospitality industry which is a service based industry. So, for a service company, quality is the most important factor and the company needs to have best focus on quality of the services which only results customer satisfaction. Satisfaction is the parameter to measure the quality and broadly worth of an airline service provi ded by a service company like Jetstar. Gerally low fare airlines provide comparably lower quality of services to the customers. It is a very common customer psyche is that low price means low quality. Therefore, despite of tremendous growth of Jetstar airlines, it low fare service recognition might have decreased its brand value with respect to quality of service which results number of service issues from the customers. Business problem Different service issues are common for the service industries especially for airlines industry as it is a part of hospitality industry. Service provided by the airlines companies need to be of high quality as in hospitality industry quality of service with respect to customer satisfaction needs to be the core value of business. Jetstar group has been receiving frequent customer service issues and this might be for its low fare focus where quality is automatically neglected by the staffs and employees to provide service in lowest cost. It is a commo n perception that airlines companies that only focus low fare service do not review the customers’ feedback or even do not bother to get customers’ response with service related issues or complaints (Steven, Dong, & Smith, n.d., p.37). Therefore, this might be a major problem for Jetstar airlines as it also focus on low fare service and many customers might have unsatisfied with the service provide by the Jetstar. Different issues regarding service offered by the airlines leads to decline in existing customer base. Customer satisfaction positively influence potential customers and helps to generate new customers and this will only be possible if there is no service related issues an airline company gets. Frequent service issues or service complaints are indication of decline of quality of service. Research questions This study presents a detailed research and analysis of critical business problems of an airline company. The motivation of this study can summarized throu gh a specific research question. What are the service issues Jetstar Group? No company disclose service issues or customers’